Services for Young People Hertfordshire Services for Young People

Comments about our services in 2021


From Assistant Head Teacher, Townsend Church of England School

"Services for Young People is always so incredibly supportive and helpful. I really appreciate all that you do for Townsend School."

From two young people who took part in our NHS Cadets programme

"Thank you so much for offering me the opportunity to do NHS Cadets. I have loved the experience, and it has taught me many new skills that will help me progress in the future. Thank you!"

"I really enjoyed being a part of the NHS cadets programme. I found it fascinating to learn lots of different aspects of how the NHS and wider healthcare works. It has allowed me to improve and learn skills that will help me going forward in life. From doing the course it has cemented in my mind how I would like to pursue a career in medicine for the NHS. Not only this but the leadership and communication skills that I have picked up along the way have really helped me moving forward into 6th form. I would thoroughly recommend this course to everyone as it allowed me to both develop my skills and my interests.”



From a young person who took part in our East Herts HAPpy holiday activity programme

“The HAPpy Project was a very fun and lovely experience. The Youth Workers and other young people were very welcoming and kind and made you feel comfortable as someone who had never been before. I would definitely recommend it to other young people.”


From Oracle School, Bedfordshire, about an SEND Team Personal Adviser

"It’s been fantastic working with you... Thanks to you we’ve achieved better outcomes than our students might have otherwise... You really are amazing at what you do, so thank you for all your efforts on our behalf."

From a parent in the St Albans district

"The Services for Young People referral [process] was really easy, and we were put in touch with an adviser. He has been so supportive both to me and my son, in involving him in youth projects and supporting him. The team at Services for Young People are brilliant. Thank you so much for a great service. I wish more people knew about this service and I will be telling everybody!"


From Bishop's Hatfield Girls' School

"Just to say thank you so much for your time and energy at our Careers Day. The students absolutely loved the session you ran and really enjoying hearing about your experiences and the advice you gave them. It always makes such a difference for students to hear from people outside their day-to-day experiences and your session proved to be very engaging and enjoyable. They especially enjoyed understanding more about how to prepare and carry out research before the interview situation, which will hopefully mean the advice and guidance time is even more productive in future. The feedback from the students has been really positive, and they enjoyed your calm friendly manner and your good humour, along with the session content, which the vast majority used words such as 'interesting', 'different', 'inspiring', 'thought provoking' and fun' to describe."

From Rickmansworth School

"I am extremely appreciative of the support from Services for Young People for us as a school and, more importantly, our students. You do such an amazing job over so many different areas of young people's lives. Thank you."


From Stanborough School, Welwyn Garden City, about a Personal Adviser

"Please can I just say a massive thank you for all the help and support you have offered the Year 11s both this year and last. I know from speaking with parents and pupils you have been an invaluable support in guiding the Year 11s though all their options and have gone above and beyond to accommodate students during the pandemic and also when in school. All the feedback says how approachable and easy you are to talk to and how you make everything seem so much more straightforward. Thank you in particular for supporting students who constantly changed their minds and required multiple appointments and extra TLC - it has given me great peace of mind to know that they all have a plan for the future."


From a parent in the Dacorum district
"For all of the [Services for Young People] youth workers out there that may not know how important they are... To access the right help [for my son] is feeling helpless and impossible at the moment, but outside of our family I know these amazing people are there and the difference of just having them on our side means more than I can put into words.

From a young person in East Herts

"I had a meeting on Microsoft Teams with [a Services for Young People Personal Adviser] on Monday... who helped me prepare for my interview by discussing the potential interview questions I might be asked. I wrote notes to help me and the meeting made me feel more prepared for the interview. I attended this morning and was offered a trial shift today and accepted it. I am looking forward to this new chapter. Thanks very much!"


From a parent in the Broxbourne district
"My son and I have been liaising with a [Services for Young People LDD Team] Personal Adviser over my son's education options when he leaves Hailey Hall School at the end of this academic year. To be frank I have been dreading this transition and where my son would end up. Your team member has been a revelation! Professional, informed, efficient and absolutely brilliant in dealing with and coming to understand what my son needs to succeed. She has found him the perfect course, assisted with applications and generally been so very helpful. It has been a delight to work with her. I just wanted you to know the very high standards she has set and that she is an absolute credit to your team. Please pass on my thanks and appreciation."


From Marlborough School, St Albans
“Thank you so much for the [Virtual Employability] session today – a huge achievement for everyone and done so professionally. Very well received by students – would be great if we set up another session if possible.”

From a parent in the St Albans district

“[My daughter] has told me she found the sessions with you extremely helpful and we have all noticed an improvement in her mood and attitude. Thank you from us for all the work you have done with her. You really have had an impact and made a difference for us as a family.”

From a young person in Hertsmere

“Just wanted to say how much our calls in the first lockdown have helped me… every bit of advice you gave me… has given me a way of getting through this lockdown now. Where I cried every day at the start, I’ve only cried once this time which I’m proud of but yeah thank you.”


From a parent in East Herts
“I have a very anxious teenage son with ASD and SPD. He was referred to a [Services for Young People] youth worker by the social prescriber for young people in Bishop Stortford. The combination of input from [them both] has been a lifeline to us during the pandemic. Our son has really been supported, and without their continued input and support I think we would be facing much more severe mental health challenges with our son… It is such a valuable resource in preventing escalation of anxiety and helping young people cope.”