Feedback received in 2024

September

From a parent of a young person to a Youth Worker (Trainee) in the SfYP St Albans and Dacorum Team
“I just wanted to say a big thank you for making my daughter feel welcome last night [at the youth work project]. Groups like that are such a huge thing for her but she came a way buzzing!”

 

From a Year 11 student at Loreto College in St Albans to a Senior CEIAG Adviser in the SfYP St Albans and Dacorum Team about support with a careers action plan
“Thank you so much for our meeting. I found it very useful and it has benefitted me a lot and my future careers.”

 

From a parent of a young person about support received with post 16 education options to a CEAIG Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team 
“We had a telephone call with Harlow College yesterday morning for the engineering course. He got accepted straight away! He has been there today and enrolled… He really enjoyed today and looking forward to going and then will be starting the course next week. I think a new environment will do him good. Thank you for all your help, it was very much appreciated..."

From a young person about support received with a work experience placement as part of the SfYP Employment Pathways programme from an Employment and Training Adviser in the SfYP St Albans and Dacorum Team 
“When I come to see the Adviser, I feel comfortable and I can talk openly. They have helped me so much.”

 

From a parent of a young person with an EHCP to an EHCP Coordinator in the SfYP St Albans and Dacorum Team about support received with his daughter’s college transition
“… As we move to another college we must thank you for your help with our daughter’s EHCP and your quick and helpful answers to the questions we had while she was at her previous, which was a delight."

 

From the MP for Hertford and Stortford about SfYP youth work projects and a Youth Worker in the SfYP East Herts Team
“I have not followed a traditional path through life… I wouldn’t have found the path that was right for me had it not been for the inspirational work of our youth clubs in Hertford and Stortford and it’s to them I would like to pay tribute now. I’ve experienced firsthand the difference that their work makes to the lives of our young people. I can say with confidence that had it not been for the support and guidance of a youth worker… I would not be in this chamber today.”

From a parent of a young person with special educational needs and disabilities (SEND) to an Employment and Training Adviser in the SfYP St Albans and Dacorum Team about support received with college transition and independent living skills
“The SfYP Adviser did some travel training with our son, accompanying him on a practice bus trip to college. Since then, he wouldn’t accept any help in preparing or thinking anything through… he’s been determined to do it himself. I’m so proud of him! The Adviser has been utterly amazing and I’m so grateful for the support. “

From a parent of a young person with SEND about EHCP support received from a CEIAG Adviser (Trainee) in the SfYP St Albans and Dacorum Team
“I am forever grateful for the Adviser's unwavering dedication and exceptional support for my son. Her ability to connect with him on a level that few others can, especially considering his autism, has been truly remarkable. Throughout Year 11, she has supported him with his Preparing for Adulthood’ (PfA) Transition Plan and post 16 options, ensuring he receives the necessary help and support. She has consistently gone above and beyond. Her tireless efforts, including reaching out for follow-ups and going the extra mile to find solutions even in areas outside of her expertise, have made a world of difference for my son. In his 16 years, no one else has shown the level of patience, kindness, understanding, humility, honesty, and respect for his feelings and struggles that she has demonstrated. She is truly an amazing individual, and I cannot thank her enough for all that she has done."

From a parent of a young person with SEND about a Senior EHC Coordinator in the SfYP SEND Team
“I am writing to you today to share how delighted I am with the hard work of [the Senior EHC Coordinator]. She initially contacted me in July [about] my son’s placement at EOB [Enemy Of Boredom Academy]. I was very upset that he may not be able to go back to EOB… she was extremely calm and supported me through what the next steps are. She has been extremely diligent and supportive, not only has she kept me informed, but she also chased the consultations… and we have now received the news that he can return to EOB. My main concern was that my son would miss a large portion of his education but thanks to her dedication and hard work he will have only missed 1 week. She is a wonderful lady and is a credit to your team and should be commended for her hard work and efforts. Thanks so much.”

From young people who took part in the Services for Young People Stevenage summer holiday programme 
“I’ve enjoyed the food, sports, and games.”
“I’ve enjoyed the activities, and the staff are really kind.”
“I’ve enjoyed the dance workshops with Warriorz.”
“Having something to do for the summer holidays meant a lot to me.”
“The thing I most liked was the people.”
“I didn't want it to finish! “
“I loved the food and games.”
“I liked talking to people and making new friends.”
“I enjoyed making friends with people my own age.”
“I would love to come along to the next programme…”
“I enjoyed everything.”

From a parent of two young people who took part in the Services for Young People North Herts summer holiday programme 
“I am so pleased that my daughters have made friends... they are even planning on meeting them outside of the progarmme.”

From young people who took part in the Services for Young People Welwyn Hatfield summer holiday programme 
"It has helped ease my social anxiety and I am happy that I can get out of the house more.”
“I have enjoyed the team building activities as everyone was involved, even the staff.”
“I like how hospitable the staff are and I always make new friends when I attend the holiday activity programme.”
“I liked the workshops, especially with Change Grow Live, as I learnt more about side effects of drugs...”

 

From a parent of a young person to a Youth Development Worker in the SfYP St Albans and Dacorum Team about the summer holiday activity programme
“Just wanted to thank you and all the other staff who support the young people attending holiday camps... On GCSE results day, my son enrolled at college, and immediately choose media on the back of the Sky Studios trip at the summer holiday activity programme, which he really enjoyed and showed an interested in pursuing … we’re super proud of his decision and wanted to share with you his success and his confidence in making such a big change to his education. Thank you for all the support you have shown…”

From the aunt of a young person to a Senior Youth Worker in the SfYP Watford Team about the Raising Aspirations Youth Work Project for home schooled young people
“[My niece] has really enjoyed the project… Attending the project has been a breakthrough for her, following her long period of serious illness. I am delighted that it has been so successful for her.”

From a parent of a young person to a Senior EHCP Coordinator in the SfYP St Albans and Dacorum Team about support with an EHCP review
"I am so thankful for how well you conducted the review…The manner in which you spoke to my son was quite wonderful, and such a privilege to witness. An ordinary day in your job has made a huge impact today for him- thank you.”

 

August

From a young person to a CEIAG Adviser in the SfYP St Albans and Dacorum Team about personal careers guidance received
“I would just like to... say thank you very much for help with my CV and future career.  I have managed to get 5 GCSEs, so more than enough for my college course, and am now enrolled. It has been a pleasure having help from you in Year 10 and 11.”

From a student at Highfield School, Letchworth, to an Adviser in the SfYP Stevenage and North Herts Team about the help they received on GCSE results day
“Thank you very much for the recommendation of Oaklands College. I applied and on the same day got a place there and I'll be going to the induction soon. Just wanted to say thank you as you have helped save a lot of time and effort.”

From the parent of a student at Hitchin Girls School to an Adviser in the SfYP Stevenage and North Herts Team
“Thank you for the advice you gave and questions you asked my daughter… It was extremely helpful and thought provoking and meant she was well prepared for the Shuttleworth College GCSE Advice Day. She had lots of questions to ask them and was [offered a place] on an Animal Management and Science T level while she was there and is looking forward to it.”

From a parent about a Youth Worker (Trainee) in the SfYP St Albans Team about the summer holiday activity programme
“I just wanted to say thank you to you and your colleagues for having my son for the summer programme. He had a really good time. In particular, he was very anxious about sports day... but came home telling me how amazing it was (and the food!).”

From a parent about a Senior EHCP Coordinator in the SfYP SEND Team who is supporting their child with special educational needs and disabilities (SEND) to access further education
“I have spoken to [a member of the SfYP SEND Team] this morning. She was very supportive and tried to be as transparent as possible. I really appreciate her listening to my concerns.”

From a parent of a young person to all Youth Workers in the SfYP St Albans Team about the summer holiday activity programme 
“Thanks to the team for taking my son to Sky Studio Elstree today. He had a great time… [He has made some friends] and wants to stay in touch with them… Thanks for you time and effort with him.”

From a young person with special educational needs and disabilities (SEND) who is not currently in education, to an EHCP Coordinator in the SfYP St Albans and Dacorum Team, about the help received to return to education
“Thank you for reassuring me [about the process]…, I was very worried about it. Thank you for your help.”

From a parent of a young person with special educational needs and disabilities (SEND) to all Youth Workers in the SfYP East Herts Team about the Bishop's Stortford summer holiday activity programme
“It is the first time my son has accessed the Bishop’s Stortford Young People’s Centre and we have been so impressed. Despite reluctance about going along, upon first stepping foot in the centre, my son was warmly greeted and instantly put at ease... The club has been a daily highlight of the holidays. The team I have met all seem to share the same genuine enthusiasm and aptitude for engaging young people and are such assets to the centre. My son has some additional needs, but has been shown nothing but kindness and understanding from all the staff. My son has gained so much from spending time at the centre and thoroughly enjoys joining in the various activities. He always comes home raving about the amazing food he helped to prepare or the jamming session he had in the music room. We are so grateful to have the opportunity ... on our doorstep …”

From a parent of a young person with special educational needs and disabilities (SEND) to a Youth Worker (Trainee) in the SfYP Welwyn Hatfield Team about support at SfYP projects
“My son attends the Welwyn Hatfield Breakout Project, as well as SfYP holiday activity programmes and has previously attended the Woodhall Friday Night project. Since attending the projects, his confidence has grown and he has now been brave enough to audition for a part in a pantomime and got the lead role! Thank you to SfYP staff for their help in encouraging my son.”

 

From a parent of a young person with special educational needs and disabilities (SEND) about support received with her son's Education Health and Care Plan (EHCP) annual review to an EHCP Coordinator in the SfYP St Albans and Dacorum Team 
"Thank you for all of your help … I wish more people were like you... thanks for you help and getting back to me when you said you would, it's much appreciated.”

 

From a parent of a young person who is home educated to a Personal Adviser (Trainee) in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
" … I just wanted to say how helpful, understanding and patient the SfYP Adviser was.  He answered everything we put to him and was brilliant with my son and I. Without meeting up with him, I don't know what we would have done. Nothing was too much trouble, he was great. Thank you.”

July

From the County Councillor for Rickmansworth West to the Area Service Manager in the SfYP Watford, Three Rivers and Hertsmere Team on receiving the Services for Young People Three Rivers summer term members’ briefing

“Thank you so much for this amazing report. It is clear how much difference you are making to our young people in Three Rivers. You have encompassed work in the areas which I am trying to promote in Children’s Services: children missing from school, home educated children… the voice of the child/young adult that I want to be heard and listened to in every area of our service. Our most vulnerable children benefit so much from all you and your team do  - please thank them all.”

 

From the parent of a young person to a Senior Youth Worker in the SfYP Watford Team about the Raising Aspirations Youth Work Project for home educated young people
"My daughter has anxiety and panic attack disorder. She tried three schools in three years before they finally understood her medical diagnosis and she was allowed to be educated online at home. Throughout this time she grew isolated and lonely.

In March she took the first step and attended the Raising Aspirations group that meets on Fridays. This is a huge step for any teenager let alone one with debilitating anxiety. For the first time in years she met others in the same position as her, facing the same challenges. It was a turning point.

Being 16 she needed to be treated like an equal and that's what makes the team at SfYP so special. They spoke to her, laughed with her and encouraged the group with activities to join in or be independent if they chose. She felt that she wasn't judged and could just be herself. She could use her phone, she could come and go as an adult and be respected.

She came out of that first group with a huge smile on her face. She'd made friends. From there she joined the evening [youth work project] at the [young people’s] centre. She meets others from the group outside and has proven to herself that she has the skills to make friends wherever she goes. Teens are often viewed as having the best time of their life. But many are not. Thank you and your team for your invaluable contribution to Watford and my family".

From a parent of two young people with special educational needs and disabilities (SEND) about support with her sons' Education Health and Care Plans (EHCP), to an EHCP Coordinator in the SfYP St Albans and Dacorum Team
"That’s brilliant [that provision is now in place at my sons’ college to meet their needs in line with their EHCPs]- thank you so much - that’s great news. We are very happy."

From the Deputy Headteacher at Stanborough School in Welwyn Garden City, about careers education, information, advice and guidance (CEIAG) services delivered by a Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
"Thanks so much for all your support this year. It really is very much appreciated."

From the Careers Lead at Bishop’s Hatfield Girls School, about careers education, information, advice and guidance (CEIAG) services delivered by a Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“Thanks for all your tireless work at the school - it is much appreciated.”

From a young person from Bishop’s Hatfield Girls School, about a personal careers guidance interview to a Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“It was so helpful and great speaking with you yesterday thank you so much!”

 

From a parent of a young person with SEND about support received with her son's Education Health and Care Plan (EHCP) annual review to an EHCP Coordinator in the SfYP St Albans and Dacorum Team 
“Thank you for your help with this review, you have been brilliant.”

From a parent of a young person, about her daughter being offered a part-time job following careers guidance and a work experience placement organised by a Personal Adviser in the SfYP St Albans and Dacorum Team
“Thank you so much for helping my daughter – she is absolutely delighted”.

 

From the Chief Executive of Dacorum Borough Council about the Plough Roundabout underpass art project in Hemel Hempstead to Youth Workers in the SfYP St Albans and Dacorum Team
“The team of painters [revamping the underpass in Hemel Hempstead Town Centre] included local artists, volunteers from the community… young people and their youth workers from Services for Young People ... One young man from SfYP has been making a time-lapse film of the painting and interviewing the artists and will be creating a film. Thank you… this is a great example of partnership working with local residents, businesses, community and artists all involved.”

From a parent of a young person with SEND about support received with her son's Education Health and Care Plan (EHCP) annual review to an EHCP Coordinator in the SfYP St Albans and Dacorum Team 
“You have been a star by keeping in contact with me… Thanks for your help and keeping me posted, it means a lot.”

From a HR Specialist at JCA Engineering, who took part in the SfYP Access to All programme, to the SfYP Talent Mentor in the SfYP Stevenage and North Herts Team
“The programme was well designed and seemed like fun for the participants. The SfYP Talent Mentor was excellent when she came onsite to see the presentations our apprentices delivered to the young people taking part in the programme.”

 

From teachers at Barnwell, The Valley, Marriotts and Thomas Alleyne schools, about the impact of their students taking part in the SfYP Access to All programme, to the SfYP Talent Mentor in the SfYP Stevenage and North Herts Team
“It made the students who attended much more aware of STEM opportunities and interested in STEM careers. The students greatly enjoyed it and certainly learned a lot. The Trip to the Discovery Centre was a highlight for most of them.”

“The students were able to meet with employees from many companies and take part in activities linked to STEM.”

“Their knowledge of STEM employers in Stevenage has certainly increased, so they are more aware of what is out there for them. There were so many opportunities and activities that the students really enjoyed. Everyone who interacted with our students did so in a way that was accessible to them. Jess has done a wonderful job and it has been a great experience for my students. Thank you.”

“The students enjoyed the visits and learnt more about the STEM industry.”

 

From young people who took part in the SfYP Access to All programme to the SfYP Talent Mentor in the SfYP Stevenage and North Herts Team
“[I liked] the trip to Catapult’s Cell and Gene Therapy Training and Skills Laboratories because it showed me what I can do with biology.”

“I liked going on trips and learning more things about STEM pathways.”

“It has allowed me to go on trips outside school and broaden my understanding of STEM related topics.”

“The trips and learning about new I can achieve my goals in different ways. I enjoyed the blood splattering experiment at the STEM Discovery Centre.”

" [The programme] really helped me learn about STEM and it has helped me get an idea of my dream job.”

“The SfYP Talent Mentor was nice to me. The trip to the STEM Discovery Centre was amazing.”

“I liked when we went to the STEM Discovery Centre.”

“I liked the treasure hunt.”

“[I liked] The information about different jobs.”

 

From the Assistant Headteacher at Dacorum Education Support Centre about careers education, information, advice and guidance (CEIAG) services delivered by to a Personal Adviser in the SfYP St Albans and Dacorum Team
“Thank you for your ongoing support throughout this academic year and for your consistent commitment to our Personal and Social Development curriculum and careers offer. ”

 

From a parent of a young person about a 'Get September Ready' session at Hemel Hempstead Young People's Centre, to help prepare students for college or sixth form in September, to Advisers in the SfYP St Albans and Dacorum Team
“My son really enjoyed the sessions, and it has definitely helped to alleviate any nerves he had. Thanks again to everyone involved in organising these sessions.”

From the parent of a young person who had been missing from education to the Senior Youth Worker in the SfYP Three Rivers Team
"I just wanted to pass on how pleased I am with the work you have been doing with my daughter. You have really managed to understand her and your gentle approach with her has really started to work. She looks forward to meeting with you and is talking positively about goals ahead that you and she have discussed. You have really understood that things have to be taken very carefully and slowly and this approach is working well. I am starting to look forward to the idea that she will soon be able to attend one of the projects that are run locally."

 

From a parent of a young person with SEND about support received with her son's Education Health and Care Plan (EHCP) annual review to a Senior EHC Co-ordinator in the SfYP SEND Team
“...She has been a breath of fresh to deal with! We had a Teams meeting and she was very knowledgeable and really helped me understanding elements that I didn’t grasp. It was so obvious she knows what she’s talking about…I found talking to her brilliant. We need more members of staff like this lady!”

 

From the Head of Careers at Rickmansworth School on hearing that a Personal Adviser in the SfYP Watford, Three Rivers and Hertsmere Team will be delivering careers education, information, advice and guidance (CEIAG) at the school the next academic year
“That is wonderful news, I am really happy to be working with her again. I hope she agrees it is a great partnership!”

 

From the parent of a young person who had been missing from education to the Senior Youth Worker in the SfYP Three Rivers Team
“The support given has been invaluable. [My daughter] has built a positive relationship with [the Youth Worker who] has shown consistent patience and encouragement towards her. [She] is in a much more positive place due to the work and relationship between [them].”

From the Careers Coordinator at St Michaels Catholic High School, Watford, about careers education, information, advice and guidance (CEIAG) services delivered by a Senior Personal Adviser in the SfYP Watford, Three Rivers and Hertsmere Team
“Thank you again for the workshop you delivered to the Year 12s the other week. I also want to thank you so much for all your work with the students and the support you have given to me over the past academic year. It's always a pleasure to work with you.”

From the CEO of Sporting Inspirations CIC to the Senior Youth Worker in the SfYP Hertsmere Team
“I just wanted to say that your support and your team’s has been an invaluable asset to our partnership Borehamwood Friday Night Project. You are very flexible, and your great understanding of the young people’s needs has built bridges and trust with the young people, especially the ones that are often harder to engage and non-sporty. All the information services that you provide to the young people are current and relevant, and the beauty stuff seemed popular too! Equally important is that all of us in our team love working with you all. It’s a wonderful and successful partnership!” 

 

From a parent of a young person about their son's experience of completing his bronze Duke of Edinburgh’s Award with SfYP, to an Employment and Training Adviser in the SfYP Watford, Three Rivers and Hertsmere Team
“My son went on his bronze expedition last weekend. [The Adviser] is an absolute credit to the service, a real champion for young people. I am extremely grateful for the opportunity this scheme has given to my son... The service has been exceptional. We are so happy that he has been able to take part. The skills and confidence that he has developed over the past few months have led to him improving his attitude at school and his general self esteem. We are proud of him… we value every opportunity for him to develop his skills for life. This scheme has made us feel optimistic about our son’s future with the characteristics and resilience that he has developed…”

From a young person about ongoing support from an Employment and Training Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“I’ve met with the SfYp Adviser several times [so far] and she’s been incredibly helpful and so have other members of SfYP staff..."

 

From a parent of a young person with special educational needs and disabilities (SEND) about support received to progress into further education and employment to an Employment and Training Adviser in the SfYP Stevenage and North Herts Team
“Just wanted to say thank you very much for your support in helping my son with his CV. He is now in employment and really happy. He’s also been accepted for a college place that you helped him to apply for. I’m so grateful for all your help!”

 

From a parent of a young person with SEND about attending a youth work project to a Youth Support Worker in Charge in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team 
“My son has been attending for a few months now and absolutely loves going! He has a diagnosis of autism and can be isolated... Since joining the youth work project on a Tuesday evening, he has met other young people and engaged with his peers... The service has helped him develop his social communication skills, given him confidence, and allows him to be himself without judgment or criticism. I would especially like to thank the Youth Support Worker in Charge , who had a few one-to-one sessions with him and gave him a safe space to speak freely which has helped with his anxiety and confidence. You and your team do a wonderful job and the service has been outstanding and is so desperately needed in Hertfordshire... You and your team give young people with SEND [the chance] to be themselves and develop essential life skills. I highly recommend the service that you provide ... it would be fabulous if there were more services like this and it also gives parents some peace of mind knowing that our children are included.”

 

From young people who took part in Pride Month activities at SfYP LGBT+ youth work projects run by Youth Workers in the SfYP Stevenage and North Herts Team 
“I’ve really enjoyed being accepted for who I am and who I love.”
“It’s made me feel safe in my community.”
“It’s been lovely sharing an experience with other people.”
“It’s important to celebrate the rights we have, advocating for the ones we have yet to have, and not forgetting those who fought for the rights we have now.”
“It’s made me be free and be me.”
“It’s been important for me to take part so that my children will grow up in a world where they’re free to be whoever they want to be.”

From the Careers Leader at Queens School in Bushey about support provided to the school by Advisers in the SfYP Watford, Three Rivers and Hertsmere Team
“I have loved all of our Personal Advisers that have been in school this year, and would gladly have any of them back next year. All three are very relatable to young people, well organised and our Personal Adviser (Trainee) picked up the arrangements very quickly.”

 

From the Careers Leader at Broxbourne School about support provided to the school by a Senior Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team 
“Thank you so much for everything over the past year- you have been incredible and we thoroughly praised you in our Ofsted careers meeting. You have been a real asset to the school careers programme."

From the Work Experience Co-ordinator at Oaklands College about the SfYP Supported Internship programme and graduation ceremony to the Supported Internship Project Officer in the SfYP SEND Team
“Thanks so much for everything. You did a beautiful job and put so much effort into this. My learners were buzzing and so happy, saying they’ve never had anything like this! The parents were so grateful. I’m so happy and appreciative of everything! You made everything worth it! Great job!”

 

From the Careers Leader at John F. Kennedy Catholic School in Hemel Hempstead about support provided to the school by a Personal Adviser in the SfYP St Albans and Dacorum Team
“I want to say a big thank you to our Adviser about how supportive she has been to me since starting here in February. She has been a pleasure to work with... It would be great if we could have her back again next year.”

 

From a young person at Stevenage ESC about taking part in the SfYP Explore More + programme to a Senior Personal Adviser in the SfYP Stevenage and North Herts Team
“ My Personal Adviser has helped me apply to college and got me a placement for work experience. I have learnt to apply for college, write a CV and how to evaluate my own skills from the Explore More+ sessions.”

From a young person with SEND at The Thomas Alleyne Academy about taking part in the SfYP Explore More + programme to a Senior Personal Adviser in the SfYP Stevenage and North Herts Team
“ My Personal Adviser has helped me get some work experience and helped me plan my next steps after Year 11 and I have learned to plan my future steps from the Explore More+ sessions.”

From young people who took part in Pride Month activities at SfYP LGBT+ youth work projects run by Youth Workers in the SfYP St Albans and Dacorum Team

“It’s nice to be able to spend my time expressing myself [by crocheting Pride flags]."

“It’s great having a new activity... and just being able to talk about how I’m doing.” 

“It was lovely being able to help others use makeup to express themselves.” 

From the Personal Development Lead at Tring School regarding support received with the school’s Year 12 work experience programme to an Employment & Skills Coordinator in the SfYP St Albans and Dacorum Team  
“ Thank you, thank you, thank you. You’re such a star [for completing the health and safety assessments at short notice to ensure students could attend their placements]. Thank you.”

June

From a young person with special educational needs and disabilities (SEND) about attending a North Herts SEND youth work project to a Personal Adviser in the SfYP Stevenage and North Herts Team 
“ The sessions are great and it is the only part of the week when I meet with other young people.”

 

From the parent of a young person with special educational needs and disabilities (SEND) to a Personal Adviser in the SfYP SEND Team 
“I want to send my thanks to an SfYP Personal Adviser in the SfYP SEND Team for providing support for a number of years. She has always been helpful, very responsive to emails and just kind, which is a godsend as a SEND parent in the current environment. I think it's important for people to know that what they do makes a difference and when they are doing a good job.”

 

From the Springboard Manager (SEND) Watford, North Hertfordshire College, to a Personal Adviser in the SfYP SEND Team

“I would just like to say a big THANK YOU from us all at Springboard Watford for all your help and support this year. It has been invaluable and lovely to know you are just at the end of an email! Not only have you been on site when we needed you to support our students, but attended meetings online to advise parents (and us) in order to put into place smooth transitions. I hope you have a lovely summer and we look forward to working with you next year!”

 

From a sixth form student at Richard Hale School, Hertford, about careers advice from a Personal Adviser (Trainee) in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team 

“We had a meeting a few months ago about the next steps after sixth form. I just wanted you let you know that I have been successful with my apprenticeship application. In September, I am starting a Level 5 research journalism apprenticeship with the BBC in Essex. I was the successful candidate for one role out of over 1,000 applicants. I just wanted to say thank you very much for your help!”

 

From a parent of a young person who attends Beaumont School, St Albans, about a personal careers guidance interview to a Personal Adviser in the SfYP St Albans and Dacorum Team

“Your meeting with my daughter was so helpful. She was so encouraged by meeting with you and I  hope that you will be able to meet with her again as you have made a really positive impact.”

 

From a young person about support received at Welwyn Garden City Young People’s Centre from an SfYP Employment and Training Adviser in the East Herts, Broxbourne and Welwyn Hatfield Team 

 “I had my first appointment today... This was amazingly helpful, I really enjoyed it and got an understanding of what I need to know and do to get the right job for me. Not only does Services for Young People give you information, they will also help you apply for jobs. Any person struggling for work should book an appointment here- thank you for your help.”

 

From the Careers Subject Leader at Bishop Hatfield Girls School about ongoing careers support and guidance received from a Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team 

“Our Personal Adviser provides excellent services and support to the school... She fits in very well, is familiar with the school structures and processes and is always accommodating. Thank you for the role you play in supporting our students.”

 

From the KS3 and KS4 Careers Lead at Kings Langley School about ongoing careers support and guidance received from two Personal Advisers in the SfYP St Albans and Dacorum Team

“…Can I take this opportunity to thank SfYP and most especially our SfYP Advisers for the continued support given to the school and its young people. Our Adviser/s have, once again, been an absolute star throughout the year... We are so grateful for the time given and the services offered and provided, which have always been delivered with great professionalism.”

 

From students at the Broxbourne School about the SfYP Explore More+ programme to a Senior Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team 

“The sessions were really helpful - I'd never thought about back-up options. It boosted my confidence about the career pathway to train as a teacher. “
“I want to go to university in London to study business. The sessions with the SfYP Adviser have given me confidence in what I already knew...”

 

From a parent of an SfYP Young People’s Award winner, following her daughter being accepted onto courses at North Herts College and Bristol University, to a Personal Adviser in the SfYP Stevenage and North Herts Team

“Many thanks to you and the team at Services for Young People - she would probably not have applied [without your support]. Public acknowledgement of how far she has come encouraged her to keep going and not place limits on herself because of her neurodivergence.”

 

From a parent of a young person with special educational needs and disabilities (SEND) about the support provided by two Personal Advisers in the SfYP St Albans and Dacorum Team

“West Herts College has excepted [my son] and I now have the final [EHCP] plan. I would like to express my sincere gratitude to [you both] for going above and beyond for us, especially when you really didn't need to. I cannot thank you enough. He is so happy he is now going to college.”

May

From a parent of a young person with special educational needs and disabilities (SEND) about support received to explore employment opportunities for her son to an SfYP Supported Employment Adviser in the SfYP SEND Team

“I just want to say a massive thank you to you... I am so grateful to you for all your help... knowing that my son is in your hands is really wonderful. I realise he needs a supportive employer and your support in any job he might get. I am so very very grateful to you. Both my son and I think that you are fantastic at what you do.”

From William Allen, the Mayor of Hemel Hempstead following a visit from Burgermeister Gene Hagelstein, the Mayor of Hemel Hempstead's twin-town Neu-Isenburg in Germany to the Area Service Manager of the SfYP St Albans and Dacorum Team

"Thank you so much for hosting last week and giving Burgermeister Hagelstein a much appreciated tour of the suite of services for young people delivered at the XC Centre. He was especially impressed with the studio you offer. He told me how much he enjoyed the visit and has taken away many thoughts about how he can replicate the services you offer... He thoroughly enjoyed his whistlestop tour of Dacorum and was very impressed with what a green and beautiful place we live in and also the fantastic resources and facilities Dacorum residents enjoy. lt was great that HCC Services for Young People was able to contribute... Thank you for the part you played in making the first twinning visit for possibly two decades such a success..."

 

From the Head of Careers and University Guidance and Year 12 students at Hockerill Anglo-European College, Bishops Stortford, about a Year 12 Interview Day to a Senior Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

“I wanted to say thank you for the Year 12 Interview Day.”

“Thank you for helping me improve my CV. Now I know what I have to do to make myself a stronger candidate.”

“Thank you for your time and the important feedback that you gave.”

“Thank you for being so kind and helpful during my interview. I found my feedback very helpful and will alter my CV accordingly!”

“Thank you for being so helpful with the feedback and providing a great example of an interview. The feedback you have given me on my CV is really useful.”

“Thank you for helping me to develop my answers and improve my CV and prepare myself for future interviews."

 

From a parent of a young person with special educational needs and disabilities (SEND) about support received to get her son back into education and training to a Personal Adviser in the SfYP Stevenage and North Herts Team 
“We had help from an amazing SfYP Personal Adviser, who took the time to help my son and now he is doing a training course two days a week.”

 

From a teacher at the Valley School in Stevenage about a visit to the STEM Discovery Centre as part of the SfYP Access to All programme to the SfYP Talent Mentor in the SfYP Stevenage and North Herts Team

“The students absolutely loved the STEM Discovery Day and got a lot out of it. Thank you for so many brilliant activities for them.”

 

From young people attending the SfYP Focus SEND Project in Broxbourne about their involvement in shaping the refurbishment of Waltham Cross Young People’s Centre to Youth Workers in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

"I have the opportunity to influence the decisions being made."
"I feel fully involved."
“ I am listened to.” 
“I am making a difference.”

 

From the Lead Careers Practitioner at Hertfordshire and Essex High School about careers support and guidance received from a Senior Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

“I feel blessed to have the Personal Adviser working in our school. I remain continually impressed with the connections she develops with the students. She is extremely knowledgeable and I appreciate her proactivity.”

From the Assistant Headteacher at John Warner School, Hoddesdon, to a Senior Personal Adviser and Personal Adviser (Trainee) in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

“Our Personal Advisers are amazing. I really value the work they do in school, things just run smoothly and feedback from students is positive – I have never known so much demand for personal career guidance interviews!”

 

From a parent of a young person who is electively home educated about careers support and guidance received from a Personal Adviser (Trainee) in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“[After not being sure whether the young person would be keen], we attended open evening at North Herts College and she is interested in the catering course… We have an interview, thanks to you really!”

 

From the support worker of a young person with special educational needs and disabilities (SEND) about support with a work experience placement for a young person to Advisers in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
 “I would like to thank the team. The young peson had brilliant work experience today ... All the staff were amazing and natural with her, making her feel at home… She spoke to clients with ease and confidence to the point she asked me to leave! I waited outside and when it came to time to leave, she wasn’t ready to go!... All in all a wonderful positive day all round. Thank you so much everyone involved.”

From a Senior Practitioner in the HCC Children's Services Welwyn and Hatfield Assessment Team to a Senior Youth Worker in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

“[Name of Senior Youth Worker] has helped me so much during my involvement with young people in trying to support them and address any safeguarding concerns. She is always really quick to respond back to me and happy to have a discussion, which helps with joined-up working so we can plan together what is going to be an appropriate support plan for young people. I also get such positive feedback from the young people she works directly with due to her caring approach. Yesterday I met with a young person who had been supported by her and she told me how much she enjoys working together, she feels listened to and [the Senior Youth Worker] has really helped her out over a difficult few weeks. She really valued the support provided and said she always looked forward to her sessions."

 

From the Deputy Headteacher at Monks Walk School, Welwyn Garden City about careers education, information and guidance provided to the school by a Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

“[Our Personal Adviser] is absolutely fabulous! The school are very happy with the service she delivers. She engages well with young people and always finds time to accommodate a student when they have extra needs. She knows the staff and students well and they get a lot out of the careers guidance sessions she provides.”

 

From a parent of a young person not attending school about support received from a Personal Adviser (Trainee) in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“I had a fantastic call from an SfYP Personal Adviser this morning. Really useful in helping plan my son's future... She has given us lots of useful links too.”

 

From a young person about support received during the Effective Transitions Fund (ETF) mentoring programme to the SfYP Talent Mentor in the SfYP Stevenage and North Herts Team 
“I have found that... career mentoring has been very helpful in helping me understand more about who I am as a person and what goals and plans I would like to achieve in the future. At the start of Year 11, I wasn't really sure what I aspired my future to be or what career would be best for me, however mentoring has helped me to gain confidence, a better understanding, new aspirations and hopes for who I can become in the future and what career options are available. Without mentoring, I would have never been so aware of what opportunities are out there...”

From the Careers Lead at St John Henry Newman School in Stevenage about support given to the student above
“Thanks for your effective approach with her... As you can see she found it very useful! Many thanks for allowing us to participate in the programme."

 

From the Youth Support Coordinator at Young Epilepsy charity about the SfYP Young People's Conference to the SfYP St Albans and Dacorum Team
“...A big thank you for the kind invite to the conference. I really enjoyed meeting the young people and taking part in the questions and answer session after my presentation, I was able to speak to several young people and a member of staff with epilepsy which was great to be able to promote our service and charity. Please pass on my thanks to everyone involved and thank you for the opportunity.”

Read more about our Young People’s Conference 2024

April

From Richard Roberts, Leader of Hertfordshire County Council to the SfYP St Albans and Dacorum Team
"...An amazing amount of ongoing and project work with young people. A lot to be proud of. My thanks to the team."

From a parent of a young person about attending a youth work project to a Youth Worker in the SfYP Stevenage and North Herts Team

“[My son] has really enjoyed this group and it's helped him so much with his confidence. ”

 

From a parent of a young person about attending an LGBT youth work project to a Youth Worker in the SfYP St Albans and Dacorum Team
“[My son] has mentioned that he finds you really approachable and easy to talk to. Thanks for all your support - it is much appreciated by us both! ”

 

From a young person to a Personal Adviser and an IAG WRL Development Worker in the SfYP Stevenage and North Herts Team
“I am doing a degree apprenticeship with an electronic engineering company in Stevenage ... I am feeling much better, going to the gym and keeping busy. Thanks for Services for Young People's help.”

From the Learning Area Leader of PSHE at Kings Langley School to a Senior Youth Worker in the SfYP St Albans and Dacorum Team
“Thank you so much for running the assemblies yesterday. You did an amazing job. Students learnt a lot about the dangers of smoking and vaping. I look forward to working with your team in the future..."

 

From the Associate Assistant Headteacher at Astley Cooper School in Hemel Hempstead to Personal Advisers in the SfYP St Albans and Dacorum Team
“I have been Careers Leader at the school since 2017 and with your help, we have been able to implement a school-wide strategy and careers programme, providing careers education, information and guidance. Thank you so much for your commitment, support... and working with me!”

  

From the Year 12 Director of Learning at Marlborough School in St Albans about a sexual health workshop delivered to sixth formers by a Senior Youth Worker in the SfYP St Albans and Dacorum Team
"Thank you so much for today. There was a real buzz in the sixth form centre. Knowing where, when and how to get advice and help will be so incredibly useful for them. The delivery was spot on too!"

 

From a parent who had been home educating her son about the support they received from a Personal Adviser in the SfYP St Albans and Dacorum Team
“I was contacted by a Services for Young People Personal Adviser who talked to my son about what was coming next year, and she answered a lot of questions about GCSEs, college and other things… [it helped him] feel comfortable to return to school and in September he will start a course at West Herts College in Hemel Hempstead, where he has already been accepted and we are very much looking forward to the start. So I’m glad you care...”

From a parent of a young person with autism who attends the Services for Young People Woodhall Friday Night Project to a Youth Worker in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“You have made him feel so welcome and valued.  It is improving his confidence and self-esteem. Your passion and bespoke approach has been simply outstanding."

 

From a young person with SEND about the support received from the SfYP SEND Team 
"I was so happy to get a full-time permanent job working as a porter at St Thomas's Hospital (Guys and St Thomas's NHS Trust). I have been working there for eight months now and I love the job and being part of a great team helping patients there. I wanted to say a massive thank you to everyone from the team who have supported me with my education and helped me to get this job."

 

From young people who took part in the Services for Young People Easter school holiday programme 

“I have really enjoyed being here and making new friends. I do not get on well at school but I have liked coming here and being able to talk about what I have been through. I enjoyed all the activities.”

“Coming here has given me somewhere positive to be over the half term.”

“I have been able to have a free meal that fills me up.”

“I enjoy coming here to socialise and learn something positive.”

"I have enjoyed playing badminton, cooking and arts and crafts. The people have been nice and I have made a new friend. I found the information at the workshop delivered by Herts Young Homeless very comforting [to give me reassurance for the future]."

“We have enjoyed cooking and making food.”

"I really enjoyed the music activity and I was able to teach everyone a song on the ukulele."

 "This is my first time doing the Easter programme and I have made a lot of new friends from being here. I want to come back for the summer programme."

From a parent of a young person who attended the Services for Young People Easter school holiday programme to Youth Workers in the SfYP Watford, Hertsmere and Three Rivers Team
“This is the first place my son has been able to go to and connect with both staff and make friends. He comes home every day buzzing with how much fun he has had and feels supported by staff and able to just be himself. He now can’t wait to start at the youth projects next term. Thank you so much for all you have done for my son.”

March

From a parent of a young person taking part in the SfYP Explore More + programme
“The work you are doing is exceedingly important to teenagers, as it ensures that their aspirations can be fulfilled with focus and dedication. My son struggles with low moods at time, so having such discussions gives him self-belief and the confidence that he can reach for the stars if he so wishes to. Thank you for continuingly keeping us updated... Such conversations are exceedingly important, as they get him to think about the bigger picture, future options and focus on his next steps. Nowadays, students are confronted with social and emotional ideologies about unrealistic future prospects - your meetings with him allow him to reflect, put his thoughts into perspective, and seriously think about the amazing opportunities on offer within the educational sector”.

From a young person who is taking part in the Services for Young People Practical Partners project
“I really enjoyed getting to know [my volunteer mentor] today, I am now looking forward to learning new life skills, particularly around budgeting and spending smartly.”

From a parent of a young person who is taking part in the Services for Young People Access to All programme
"My son has attended Stevenage Youth Council for almost 3 years - he goes twice a week... He attends the community day in Stevenage to promote the youth council and really enjoys his time at the meetings. He is involved in the SfYP Access to All STEM programme and [his interests are] deep rooted in science and a passion for astro engineering and nuclear science. SfYP have made huge progress in getting young minds active and ensuring young voices are heard… This project is great for our future pioneers and without a doubt something that needs to be continued and nurtured.”

From a parent of a young person who received one-to-one support from a Senior Youth Worker in the SfYP Stevenage and North Herts Team
“I would like to thank you for the support you provided. Especially when no other services would support us. I'm not sure what I would have done without your help. [My son] seemed extremely comfortable with you and was happy to do the sessions when all else has failed”

From a parent of a young person to a Personal Adviser in the SfYP Broxbourne, East Herts and Welwyn Hatfield Team

“Thank you so much for attending [my daughter’s] visit [to Harlow College] with us. It was very helpful and answered a lot of our questions.”

From the Careers Leader at Birchwood High School, Bishop's Stortford, about two Personal Advisers in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team, about their delivery of traded careers education information, advice and guidance services

“Our Personal Advisers are brilliant. Everything they do works well and it all just runs very smoothly. I appreciate their hard work and really enjoy having them both in school.”

From the Assistant Head Teacher at Hertswood Academy, Borehamwood, about a Senior Personal Adviser in the SfYP Watford, Three Rivers and Hertsmere Team about her delivery of traded careers education, information, advice and guidance services

“Our Personal Adviser is so supportive to our students. There have been some really positive outcomes from the work she does here.”

February

From employers who took part in the Services for Young People Access to All STEM careers challenge event

“It was fun interacting with the young people.”
“I enjoyed the team building activity to build a bridge. It helped the young people work collaboratively in real world scenarios.”
DLRC Regulatory Affairs Consultancy Ltd, Letchworth

“There was a lot of enthusiasm and laughter…”
“I enjoyed the young people’s enthusiasm to take part and…seeing young people realise and use their strengths”.
“The Airbus team really enjoyed leading the activities and it was successful in planting the seed of "I could do that as well........." in the young people's minds. I am so glad I volunteered for it."
Airbus Defence and Space, Stevenage

From schools regarding the Services for Young People Access to All STEM careers challenge event

“The presence of the employers was really great for students.”
Adaptive Teaching Lead at Barnwell School

“Young people engaged with employers in different ways… and the team building at the end went well.”
Assistant Headteacher at Marriotts School

Find out more about the Access to all STEM careers challenge event

 

From the Events Officer at West Herts College to an Employment and Training Adviser and a Youth Support Worker in Charge in the SfYP Watford, Three Rivers and Hertsmere Team

“Thank you for attending the [Wellbeing Fair] events held across our sites this week, helping to celebrate and promote wellbeing amongst our learners. Student feedback from the events was overwhelmingly positive and has demonstrated the importance of learning about all aspects of wellbeing through demonstrating the local offer. We look forward to working with you in the future and hope to see you at our Welcome Fair in September.”

From the Deputy Designated Safeguarding Lead at Bishop’s Hatfield Girls’ School about a Youth Worker (Trainee) in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

“The SfYP Youth Worker has been amazing for one of my students, and I would like to make another referral to your team.”

From a young person from Broxbourne who took part in the SfYP ‘Supporting You’ programme 
“I feel happier. Coming to the young people’s centre has helped me be less anxious and more confident.”

From the Careers Leader at Simon Balle School, Hertford, about two Personal Advisers in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team, about their delivery of traded careers education information, advice and guidance services

“Both Personal Advisers are very organised and everything works smoothly in school. I appreciate how proactive they are with students and that they ensure a follow up meeting is organised if that would be of benefit. They both work hard to ensure all students have realistic post-16 plans in place.”

 

From a parent of a student with special educational needs at St Mary’s Catholic School, Bishop’s Stortford, after their son received support from a Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team

“Thank you so much for taking the time to resend the PfA [Preparing for Adulthood - Young Person's 14+ Transition Plan] and also information which my son can look at us with us... it is really helpful and I have forwarded all the links in your email to him… We will also discuss the post 16 options after Year 11 which you provided on the PfA… I will pass on your suggestion of him choosing subjects he enjoys. I think this is important. He has also joined the police cadets. He appears to be enjoying this and settling. Thank you very much for this suggestion.”

 

From a young person in the sixth form at Hockerill Anglo-European College in Bishop’s Stortford to a Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team about a personal careers guidance interview
“Thanks so much, you were very helpful… 5* !”

January

From the Lead Careers Practitioner at Hertfordshire & Essex High School to a Senior Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team following the school’s ‘Outstanding’ Ofsted rating and report mentioning their careers information and guidance provision

“Thank you… for all your support. You are part of the team and there is no way that I could do any of my careers work without you!”

Extract from the school’s Ofsted report: “The school provides high-quality careers information and guidance. There is a comprehensive and varied whole-school offer. This includes work experience and regular opportunities to engage with employers, colleges and universities. This is supported by more bespoke approaches for those who wish to pursue specific pathways. Teachers regularly link what pupils learn in their lessons to careers and higher education pathways.”

 

From a parent of a young person to a Senior Personal Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team about a personal careers guidance interview

“I wanted to say a big thank you. [The SfYP Adviser] is always very helpful and kind and positive. She explained to my daughter the whole process of transition after Year 11 and what her options are. She booked a couple of appointments and prepared all the information that my daughter asked for. You should have more people like her.”