Feedback received in 2026
March
From the mother of a young person with SEND to a Senior EHCP Coordinator and a CEIAG Adviser in the SfYP St Albans and Dacorum Team
“Thank you for your emails, and thank you so much for your support in getting us to this point. My daughter now has an exciting future ahead of her that we could only have dreamed of a few months ago, and that has been made possible by you all. It has honestly been life changing for my daughter and we couldn't have achieved it without your help and support. I really appreciate all you have done for us. We are so very grateful!"
From the mother of a young person with SEND who was home educated and had been out of education, employment and training to an Employment and Training Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team who supported her with a work experience placement, job/apprenticeship applications and interview preparation (on the Pathways to Success programme).
“Thank you so much Becci, for all your help. My daughter really likes you and you have helped her so much."
From the mother of a young person with SEND to a Senior EHCP Coordinator in the SfYP East Herts, Broxbourne and Welwyn Hatfield EHCP Review Team after his EHCP was finalised
"Thank you so much for everything you have worked so hard on to secure this [placement at a special school] for my son. We are forever grateful. It will hopefully change his life."
From the mother of a young person who had been missing from education to an Inclusion Worker in the SfYP Stevenage and North Herts Team
"I want to pass on the good news that, since your help in November in reintegrating my daughter back into school, she is doing really well... I am so proud of her and wanted to pass thanks and the news on to you."
From the mother of a young person with SEND to a Senior Youth Worker in the SfYP St Albans and Dacorum Team
"My son has been attending [SfYP youth work projects] weekly on Tuesdays and Wednesdays. It is still early days but along with changes made with college and these groups we have noticed a positive change with his overall mental health. We are continuing to build on these. I would like to thank you for your help and support with recommendations made as these groups are proving invaluable.”
From the mother of a Year 9 student with SEND at Bishop's Stortford High School to a Senior CEIAG Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
"Thank you so much for these links… And thank you for meeting with my son and I, and providing us with a really positive, informative info session. Yours is the first session we've experienced that hasn't made an issue of his disabilities and just provided him with options and accessible education pathways without having to meet specified criteria."
From the CHIPS Chair of Trustees to a Youth Support Worker in Charge in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
"On behalf of CHIPS, can I say a huge THANK YOU to you and all the young people from the East Herts and Broxbourne SEND Youth Council for organising the cake sale and raising the very generous donation of £260.30. We really appreciate your kind support and interest in CHIPS."
From the Community Safety & Safeguarding Manager and Prevent Lead at Three Rivers District Council to the Youth Work Practice Manager in the SfYP Watford, Three Rivers and Hertsmere Team
"Huge thanks for giving your presentation at our annual Community Safety Conference yesterday. So professional, interesting and well delivered as ever!”
From the mother of a young person who had been out of education, employment and training to an Employment and Training Adviser in the SfYP St Albans and Dacorum Team
"We wanted to reach out to say a massive thank you for supporting [my son and I] at a time of need. We found the whole setup to be a welcoming, comfortable and safe environment for my son to attend on his own. The supportive nature of [the Employment and Training Adviser] was incredibly beneficial... and helped him engage in applying for suitable roles. After a very short time, he has been given an opportunity locally which he is very grateful for. He acknowledges that if it wasn’t for her support and encouragement then he would not have secured this position. Sincere thanks.”
February
From a young person who had been out of education, employment and training to an Employment and Training Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“Thank you for all the help you've given me. You've gone into more detail and done more than anyone I've gone to see and I appreciate it. You're amazing. The only reason I managed to go to that open day with confidence is because you got me an interview before, you’ve prepared me on questions I might get and everything. You also just kept me motivated to keep searching and trying to find stuff by just emailing me opportunities and jobs you've found and just kinda giving me a push in real life to get out there. You're amazing at your job and you go above what most people do, so I hope you know that!! You made time for me when I come on the wrong day when you didn't need to. Just wanted to let you know I really appreciate it!"
From a young person who had been out of education, employment and training to a CEIAG Adviser in the SfYP St Albans and Dacorum Team
"But genuinely thanks for [your support and referral]. It’s because of you that I have this [First Rung] course now.”
January
From the mother of a young person who had been out of education, employment and training to an Employment and Training Adviser in the SfYP East Herts, Broxbourne and Welwyn Hatfield Team
“Thank you. My son went home positive and said he would look at courses tomorrow! You are a breath of fresh air!"
From the mother of a young person with SEND, who returned to school after being missing from education, to a Senior Youth Worker in the SfYP Three Rivers Team
"Thank you for all the support and great work you did for [my son] and myself. You are outstanding at your work and so helpful. My son really enjoyed his meetings with you and all you have done for him. You go above and beyond.”
From the mother of a young person with SEND to an EHCP Co-ordinator in the SfYP St Albans and Dacorum EHCP Review Team
"The ECHP is the best one we have had done since we started, so thank you so much for doing this for us. I really appreciate all your help and understanding with me and my health issues."
From the mother of a young person with SEND, to an EHCP Co-ordinator in the SfYP St Albans and Dacorum EHCP Review Team
"Firstly, I wanted to thank you so much again for all that you did for us in the short time between us making contact and my daughter being passed across to a different EHCP Coordinator. I’m so grateful to you for making contact so quickly after my initial email, for making yourself available to speak with me and for all of the information and advice you were able to share… Your contact honestly gave me huge reassurance and meant that I didn’t spend Christmas with the worry of all of this [my daughter leaving Oaklands without us having a plan going forward] on my shoulders. So thank you!.”
From the Designated Safeguarding Lead at the Blue Tangerine Federation (Collett and St Luke’s Special Schools), Hemel Hempstead, to a Youth Worker in the SfYP St Albans and Dacorum Team about the delivery of sexual health sessions at both schools
"I'm just very grateful to you both and your service for taking the time to speak to our students across both sites. Knowing that you have that wealth of insight and knowledge only round the corner so to speak is so reassuring, and liaising with you has been great, so thank you again. Please do pass on my thanks to your colleagues."
From a young person who had been out of education, employment and training to an Employment and Training Adviser in the SfYP St Albans and Dacorum Team
"I just wanted to say thank you for always pushing me when I’ve needed it, and you’ve always been in my corner and helped me when I’ve needed it. I am truly so grateful for everything you have done for me. If it wasn’t for you mentioning apprenticeships, I probably never would have gone into my current job role, which has been the best time of my life. So I just wanted to say thank you, for everything that you have done, I’ll forever be grateful for you!!!"
From the mother of a young person with SEND to a Senior EHCP Coordinator in the SfYP St Albans and Dacorum EHCP Review Team who arranged the personal budget to enable him to access provision which he has not been able to before
“That's amazing thank you so much. I can assure you that this will be so good for my son socially and allowing for some independence as well; I can't tell you how appreciative I am of you actioning this so quickly. 'Thank you' from me and my son.”
